Frequently Asked Questions
The Boulevard 1 Community Association
Last Update: 7/7/2025
Architectural
What types of exterior modifications can I make to my home without requiring approval of the association?
All exterior modifications or improvements should be approved through the community association’s architectural control process. Please submit your architectural request via TownSq .
Where do I find my community's architectural modification request form?
The architectural modification request form can be found under the Documents section of TownSq.
What's the process for submitting the application? How long does it take to get approval?
Once the application is submitted it will be reviewed by the Architectural Review Committee. This committee currently consist of the board is tasked by the Board of Directors to review each submission to determine that the request complies with the association’s architectural guidelines. A response from the committee may take as many as 60 days from the date of submission and is automatically deemed denied if no response is received within 60 days. Please ensure that you provide as much information as possible with your application to avoid delays.
What is the status of my application?
If you have not heard from the Architectural Review Committee within 60 days from the date of submission, please submit a request via TownSq
Board Meetings
How do I find out when the next Board meeting takes place?
Board meeting occur quarterly on the 1st month of each quarter in January, April, July and October and are noticed via the News and Events section of TownSq. If you have registered your email address, we will also send meeting details via email in advance of the meeting.
Where can I find copies of the most recent Meeting Minutes?
Meeting minutes are posted in the Documents section of TownSq.
What does the Association maintain and what am I responsible for maintaining?
Pursuant to section 7.2 of the Declaration of Covenants, Conditions and Restrictions (CCRs), the Association shall maintain, repair and replace the landscaping on Units and shall also provide exterior maintenance on the improvements on each Unit, as follows (to the extent that such are applicable): paint or stain, repair, replacement and care of roofs, gutters, downspouts, exterior building surfaces, and walks; provided, however that such exterior maintenance shall not include: foundations, exterior doors or garage doors (except for painting or staining), decks or patios (except fences around decks or patios); air conditioning compressors located on the Common Elements, exterior light fixtures attached to a structure, windows, window screens, and other glass surfaces. The costs to be expended for such maintenance and repair shall, subject to Section 7.5, be collected by the Association as Assessments as provided in Chapter 5 hereof.
Pursuant to section 7.1 of the Declaration of Covenants, Conditions and Restrictions (CCRs), each Owner shall maintain his or her Unit, including all structures, landscaping, and other improvements comprising the Unit, in a manner consistent with the Governing Documents and the Community-Wide Standard, unless such maintenance responsibility is otherwise assumed by or assigned to the Association pursuant to this Declaration, any Supplemental Declaration, or by law.
I need to report a maintenance issue to a common area in the community...
We sincerely appreciate your efforts in alerting our management team of any maintenance issues in your community. Please submit a request via please submit a request via TownSq and include a picture and as much detail as possible where applicable. You will be able to track the status of your request via TownSq.
What is the trash/waste pick-up schedule for my community?
Trash/waste pick-up occurs every week on Tuesday with recycle pick-up every other week. For the recycle schedule, click here. This is done by the City and County of Denver and billed to each owner individually. It is not part of the monthly assessment that is paid.
Trash and recycle bins shall not be put on driveways prior to 6 p.m. the evening before scheduled collection day and shall be put back in garages by 8 p.m. the evening of collection.
What is the bulk pick-up schedule for my community?
For the bulk pick-up schedule click here.
How do I get electric/gas/water/trash service?
For electric and gas, contact Xcel Energy at 303-571-7511.
For water, contact Denver Water at 303-893-2444.
Trash is automatically provided to you and should be handled by the title company.
How do I get a mailbox key?
Please contact your local United States Postal Center for instructions on obtaining your mailbox key.
Compliance
I just received a violation notice. Who can I talk to about it?
Inquiries related to covenant violations should be directed to our Compliance Department at compliance@goodwintx.com Additional contact information is available on the notice you received.
I need to report an issue with a neighbor's home.
Please submit a request via TownSq with a picture, address of the alleged violation and any details related to the issue.
When does your compliance driver come through our community?
The schedule will vary, our compliance drivers visit the community on monthly basis.
Is there a list of do's and don'ts I can give to my tenant?
A copy of the community’s Covenants, Conditions and Restrictions can be found on your community’s website by visiting www.goodwintx.com and entering your community name in the “Find My Community Page” field at the top right corner of our webpage.
Contacts
Who can I reach for help?
We have a team of industry professionals standing by to assist you. Here are the various ways you can reach us:
TownSq App: Submit a request via our web and mobile application.
Customer Service Team: Available Monday-Friday, 8:00 AM-6:00 PM.
855-289-6007 or info@goodwintx.com. Live Chat is available on our website at www.goodwintx.com..
Compliance Team: Covenant violation related inquiries can be directed to compliance@goodwintx.com.
How can I reach the Board of Directors?
You are invited to address the Board of Directors at the next scheduled Board Meeting or by submitting a request via TownSq.
Documents
Where can I find the governing documents of the association?
A copy of the community’s governing documents can be found on your community’s website by visiting www.goodwintx.com and entering your community name in the “Find My Community Page” field at the top right corner of our webpage.
Financial
What is my balance?
You can view your account balance by logging in to TownSq. You may also request your balance by contacting our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com. Live Chat is available on our website at www.goodwintx.com
How do I pay my assessment?
For your convenience, we offer several payment options:
Option 1: Mail-In Your Payment to the following address:
CDTBV – The Boulevard 1 Community Association
c/o Goodwin Processing Center
PO Box 93447
Las Vegas, NV 89193-3447
Option 2: TownSq website (www.townsq.io) or mobile application. Your account balance is also available by accessing your TownSq account.
From the web:
- Login to TownSq at https://app.townsq.io/login
- From the top of your home page feed, select the account you’d like to make a payment on.
- Click “make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.
From the TownSq App:
- From the top of your mobile feed, choose the account you’d like to make a payment on.
- Click “make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.
TownSq offers both ACH and debit/credit card payment options. When making credit card payments online, there is a $1.50 convenience fee plus 3.5% of the total payment amount. This fee is based on your assessment. When making a payment via e-check, there is a $1.50 convenience fee.
Option 3: Bank Bill Pay Service - If you use a bill payment service that automatically makes payments for you, please change the name of the payee and the address for payment to the PO Box address referenced above. You will need to note your account number and association code CDTBV in the memo section of your check.
Can I pay my assessment with a credit/debit card?
Yes, credit/debit cards are accepted through TownSq.
From the web:
- Login to TownSq at https://app.townsq.io/login
- From the top of your home page feed, select the account you’d like to make a payment on.
- Click “make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.
From the TownSq App:
- From the top of your mobile feed, choose the account you’d like to make a payment on.
- Click “make a payment” to choose from a menu of options including pay your open balance, set up a recurring payment or make a one-time custom payment.
TownSq offers both ACH and debit/credit card payment options. When making credit card payments online, there is a $1.50 convenience fee plus 3.5% of the total payment amount. This fee is based on your assessment. When making a payment via e-check, there is a $1.50 convenience fee.
What is my property code?
Your Property Code is CDTBV
What is the Management ID?
6587
When is my assessment due?
Assessments are due on the 1st of each month and considered late if not posted on or before the 1st of the month. A delinquency fee of $50 plus interest of 8% per annum will be assessed if not posted by the 10th of the month.
Are there any fees associated with online payments?
When making credit card payments online, there is a $1.50 convenience fee plus 3.5% of the total payment amount. This fee is based on your assessment. When making a payment via e-check, there is a $1.50 convenience fee.
Why does my account show a negative number?
A negative number means that you have a credit balance.
I received a letter about a past due assessment. Who can I talk to about these fees?
Contact our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com.
Live Chat is available on our website at www.goodwintx.com.
Who can I talk to about setting up a payment plan?
Contact our team at delinquencies@goodwintx.com. A member of our team will be happy to assist you however possible.
How do I update my Western Alliance payment information?
To update existing Western Alliance recurring payments, click here.
How do I cancel my Western Alliance auto draft?
To update existing Western Alliance recurring payments, click here.
What is my assessment paying for?
Your community’s assessment pays for the operating expenses of the association. This can include utilities, road maintenance, landscaping, amenity maintenance, insurance, etc.
Where can I find my account number?
You can find your account number in your billing statement or coupon book. If you cannot locate your account number, please contact our Customer Service team at 855-289-6007.
Insurance
My lender is asking for a copy of the association's insurance. Where do I get this information?
Contact our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com
Live Chat is available on our website at www.goodwintx.com. You can also submit a request through TownSq
How do I add my property to reflect on the insurance certificate?
Contact the Association’s Insurance Carrier by emailing Denver@buckner.com.
Owner Information
How do I update my contact information/mailing address?
Contact our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com
Live Chat is available on our website at www.goodwintx.com. You can also submit a request through TownSq.
Resales
How do I get a lender questionnaire completed?
Lender questionnaires can be ordered via Community Archives at communityarchives.com
How much does a lender questionnaire cost?
Visit the Community Archives at communityarchives.com for pricing.
Where do I obtain a resale certificate?
Resale Certificates can be ordered via Community Archives at communityarchives.com
I'm the Lender and would like to get a statement. Is there a charge for this?
A statement can be ordered via Community Archives at communityarchives.com
Rules/Regulations
What is the community's rental/leasing policy?
Pursuant to section 6.3(f) of the Declaration of Covenants, Conditions and Restrictions (CCRs), nothing in the community regulations shall prohibit leasing or transfer of any Unit or require approval prior to leasing or transferring a Unit; however, the community regulations may require a minimum lease term of up to twelve (12) months. Minimum lease terms may vary by housing type. Community regulations may also require that Owners use Board approved lease forms (or include specific lease terms), and may impose a reasonable review or administrative fee in connection with the Board's review of a lease. Community regulations shall not be inconsistent with the provisions of subsection 6.1 (b).
Since this is an affordable housing community, please refer to the affordable housing guidelines as they may require the unit be owner occupied.
What is the community's pet policy?
Please follow laws of the City and County of Denver.
What is the community's parking policy?
Pursuant to section 6.1(f) of the Declaration of Covenants, Conditions and Restrictions (CCRs), Automobiles and non-commercial trucks and vans shall be parked only in the garages serving the Units and/or in a location designated by the Board or by the Declarants during the Development and Sale Period, unless otherwise approved by the Board; provided however, the Declarants and/or the Board may designate certain on-street parking areas for visitors or guests subject to reasonable community regulations. In addition, to the extent required by the Act, vehicles owned by Owners that are bona fide members of a volunteer fire department or are employed by an emergency service provider, may be parked on a street, driveway, or guest parking area in the Community. No automobile or non-commercial truck or van may be left upon any portion of the Community, except in a garage, if it is unlicensed or if it is in a condition such that it is incapable of being operated upon the public highways. Any such vehicle not in a garage shall be considered a nuisance and may be removed from the Community. No motorized vehicles shall be permitted on pathways or unpaved Common Area except for public safety vehicles authorized by the Board.
Recreational vehicles shall be parked only in the garages, if any, serving the Units; provided however, guests of an Owner or occupant may park a recreational vehicle on the driveway serving such Owner's or occupant's Unit for a period not to exceed seven days each calendar year. The term "recreational vehicles," as used herein, shall include, without limitation, motor homes, mobile homes, boats, trailers, other towed vehicles, motorcycles, minibikes, scooters, go-carts, golf carts, campers, buses, commercial trucks and commercial vans. Any recreational vehicle parked or stored in violation of this provision in excess of seven days shall be considered a nuisance and may be removed from the Community. The Declarants and/or the Association may designate certain parking areas within the Community for recreational vehicles subject to reasonable community regulations and fees, if any.
No vehicle of any type shall be parked on any unpaved surface of a Unit that is visible from any street or any other Unit.
TownSq
What is TownSq?
TownSq is an all-in-one mobile app designed to help you connect, collaborate and stay up-to-date with your community – any time on any device. TownSq streamlines operations for board members and simplifies community living for homeowners. With TownSq you can:
- Easily communicate with neighbors, community managers, and board members
- Manage your account and pay online
- Get up-to-date community news and events
- Request and review status of service inquiries
- Participate in community polls
- Access community forms and documents
And more…
How do I register for TownSq?
Registering for TownSq is fast and easy. Follow the steps below to get started:
Using a computer please Visit TownSq, you have two options to register:
Sign up with email: Enter email address and agree to the Terms of Use by checking the box to proceed then selecting continue. A confirmation email will be sent to the indicated email address, including the next steps. The confirmation email will expire in 1 hour.
If the confirmation email isn't received, click "Resend Email" after checking your spam folder. A link will be provided in the confirmation email in the event the "Complete Sign- Up" button does not redirect to the TownSq website.
Be sure to verify the “Community account information” is correct before clicking “Confirm”
Enter Password and Confirm password
Click on Sign up
Click Explore Town Sq
Sign up with Account Number: You will be prompted to enter the following information:
• Zip/Postal code
• Account number
Once finished, check the box “I agree with the Terms of Use” and select continue to proceed.
Next, you will be prompted to choose an email address and password for your TownSq account. Once completed, you will have successfully created your account
I'm getting an error when I try to register for TownSq:
Contact our Customer Service team Monday-Friday, 8:00 AM-6:00 PM by phone, 855-289-6007, or via email at info@goodwintx.com.
Live Chat is available on our website at www.goodwintx.com.
How do I change my email preferences for TownSq notifications?
Once you have logged in to TownSq, you can edit your notification preferences by editing your profile. To edit your profile, click on your name in the top right-hand corner of the TownSq page and a drop down will appear with the “Edit Profile” link.
How do I submit a request in TownSq?
Once you have logged in to TownSq, click the “Requests” link on the menu bar on the left-hand side of your screen.
I forgot my TownSq password, how can I reset it?
Visit https://app.townsq.io/user-recovery to reset your password.